- Where can I buy your products?
For an exhaustive list of stores that carry our products, please refer to section "Where to find our teas". If your local store does not carry a particular product that you are looking for, ask the manager to contact us!
- Do you ever send out samples?
Because of the high volume of inquiries that we are getting daily, unfortunately we are not in a position to send out samples. However very often we hand out special samples to stores for consumers.
- How can I get a catalogue of your products?
If you are a store owner or a distributor, please provide us with detailed information about your company. We will then be very happy to send you information on our company and products.
- I am a collector of teas. Can you send me some for my collection?
As we are getting a high volume of inquiries, unfortunately we cannot send samples.
- Can we purchase online?
- Where can I buy your Chocolate Spice?
We have received very positive feedback for our Chocolate Spice. We are deeply thankful that so many of you have taken the time to write to us, and for letting us know how much they liked this tea. We are planning to have this Chocolate Spice tea launched in Canada in April, under the "Four O'Clock" brand. This tea will be sold in gourmet shops and health food stores. Keep your eyes open!
- Does White Tea contain caffeine?
White tea does contain caffeine. Keep in mind that white tea comes from Camellia sinensis, from which is also made green tea and black tea. White tea contains between 50 to 65 mg of caffeine per cup. If you are sensitive to caffeine, we suggest that you steep your tea for 1 minute, throw away the tea, and make a second infusion. This second infusion will be much reduced in caffeine.
- Do you have any decaffeinated teas?
All of our "La CourTisane" herbal teas are caffeine free. If you love green tea, we suggest that you try our Organic Decaffeinated green tea. This precious tea is from the prestigious Darjeeling region.
- How is your green tea decaffeinated?
The method used for removing caffeine is called "CO2" process. CO2, also known as carbon dioxide is the safest way to remove caffeine as it does not leave any chemical residue on the tea leaves. In addition, only caffeine is removed, preserving the tea's antioxidant content intact.
Understanding decaffeination process
The tea leaves are decaffeinated with carbon dioxide under super critical conditions. Carbon dioxide is a natural substance (it is in the air we breathe) which leaves no residues on the tea leaves. In addition, this process does not alter the polyphenol content of the tea.
- Do you have any specific recommendation for preparing green teas?
For delicious taste every time, we recommend that you steep green tea with hot water which has cooled down for a couple of minutes. The boiling water can sometimes alter the delicateness and flavor of the green tea. This same statement can be made in regards with white tea.
However this is slightly different for steeping tea in its loose form. Green teas and White teas in loose form should be steeped 4-5 minutes. In teabags, white tea should be steeped 2-3 minutes. Green tea should be steeped 3 to 4 minutes. Using good quality filtered water can also guarantee a much delicious taste than tap water!
- What are the teas or herbal teas that you recommend for pregnant or lactating women ?
It is always wise to check with your health care practitioner before drinking any teas or herbal teas.
- I'm allergic to gluten. Do your teas contain these?